Why We Collect Personal Information
We collect and use Personal Information from Customers for the following reasons:
- to provide service, products, and support to Our Customers;
- to maintain commercial relations and to communicate with Our Customers (which may include, but is not limited to, billing, collection, advertising, promotion, account and credit verification, and other actions to customize, measure, and improve Our services);
- to identify the needs and preferences of Our Customers;
- to meet applicable legal and regulatory requirements;
- to administer and manage Our business operations and personal accounts;
- to resolve disputes and troubleshoot problems;
- to enforce Our Terms and Conditions and prevent improper or illegal use of Our Website and services.
- Google opt out section: Google: http://www.google.com/privacy/ads/
Disclosure of Personal InformationUse/Disclosure of Personal Information to Support and Promote Pingo Services As We describe in more detail below, We do not sell or disclose your Personal Information to anyone outside of Our company or with anyone not authorized to perform service related functions on Our behalf, except as may be required by law or as authorized by You. Generally, we are permitted to use CPNI to assist us in our provision of your Pingo services, including billing and collection of those services, or to provide you with information on new discounts or special offers relating to the Pingo services. If we use a third party to assist us in the performing any of the above functions on our behalf, We require that they only use Your information for the purposes provided and protect Your Personal Information consistent with our privacy policies described in this Privacy Statement. We do not provide Your Personal Information to third parties for the marketing of their services to You. We may, however, use or disclose your Personal Information for legal or regulatory reasons as necessary or required to investigate fraud, to protect other users, or to otherwise protect against the unlawful use of the Pingo Service. Customer acknowledges that it is Pingo’s policy and prerogative to respond to all governmental inquiries regarding its service or its Customers. In the event a competent governmental authority asks Pingo to retain and provide Personal Information about a Customer, Pingo reserves the right to provide any and all assistance and information necessary in its opinion to fulfill the request. We also may be required to disclose Personal Information in connection with a merger, acquisition or bankruptcy if We should ever file for bankruptcy or merge with another company, or if We should decide to buy another business, or sell or reorganize part or all of our business. We may be required to disclose Your Personal Information to prospective or actual purchasers and other parties. By agreeing to this Privacy Statement, You agree to any such transfer of Your Personal Information that may occur. It is Pingo’s practice to obtain appropriate protections for Personal Information disclosed in these types of transactions. Pingo cannot, however, guarantee that Our Privacy Statement will remain unchanged if Pingo is sold or merges with or is acquired by another company.
Retention of Personal InformationPersonal Information will be retained as long as necessary for the fulfillment of those purposes or as otherwise required or permitted by applicable law. Use of Personal Information to Support and Promote PINGO Services – Opt Out Rights By accepting this Privacy Statement, registering on the Website, or using Pingo’s services, You consent to the collection, use, and disclosure of your Personal Information as set forth in this Privacy Statement. However, Pingo allows Customers to opt-out of receiving Pingo marketing communications from Us or Our affiliates during registration, and any time thereafter by sending an e-mail request to email@example.com or by following the unsubscribe procedures in any email marketing communication. Even if You opt out of receiving Pingo marketing communications, You will still receive e-mail communications from Us regarding your Pingo account and services to which You have subscribed, including, but not limited to, communications regarding service issues. Pingo also reserves the right to use e-mail to notify You regarding any claims related to your use of Pingo services, including without limitation claims of violations of a third party’s rights. You may permanently close your Pingo account and stop all communication by sending a request to firstname.lastname@example.org.
Accuracy of Personal Information and Customer Access to Personal InformationPingo takes reasonable steps to make sure that the Personal Information You provide is accurate, complete and up-to-date for the purposes for which it is collected and processed. Upon written request via a password-protected profile available on the Website, You can learn what Personal Information Pingo holds about You. You can also obtain access to Your Call Detail Information online via the password protected profile on the Website. You will not be charged for requesting such access. However, any information collected in connection with, or in anticipation of, any claim or legal proceeding will not be made available to you. If you notify Us that any Personal Information that We have is incorrect, We will review such information. If we agree that the Personal Information is incorrect, we will correct our records. We may charge You a reasonable fee to make corrections. If We do not agree that your Personal Information is incorrect, You may submit a short statement of dispute, which we will include in any future disclosure of disputed information. Pingo may refuse to correct, amend, or delete any Personal Information that We require to provide service to You or that we are required or permitted to retain by applicable law.
Transfer of DataThe Personal Information that We collect may be stored and processed on servers located in various countries, including servers located outside of your home country. The laws of other countries may not provide the same degree of protection for your Personal Information as your home country. By accepting this Privacy Statement, registering on the Website, or using Pingo services, You expressly acknowledge and consent to the transfer of your Personal Information to countries outside your home country, including to the United States. If You do not agree to the transfer of your Personal Information as provided in this Privacy Statement, We may not be able to provide service to You.
Links to Outside WebsitesThe Website may contain links that will let Customers leave the Website and access other websites. Linked websites are not under Our control. It is possible that these websites have privacy policies and standards that are different than those of Pingo. This Privacy Statement applies only to Personal Information that is acquired by Us on the Website. Pingo accepts no responsibility or liability for our Customers’ use of other websites.
Refer a FriendPingo’s Refer a Friend function on the Website allows You to recommend Pingo to your friends and family. To do so, You must provide the e-mail addresses of the persons You are referring. By providing the e-mail addresses, You are giving us permission to send an e-mail invitation in your name. Friends will be eligible to receive an e-mail invitation if they are not current or former Customers and they have not already been told about Pingo by another Customer through the Refer a Friend service. Information entered by You for Refer a Friend will be used only for the purposes of generating e-mail messages to these potential Pingo Customers, and all such messages will contain a functioning opt-out mechanism. Refer a Friend is intended to be used only by our Customers to tell their friends and family about Pingo’s service. Pingo does not condone spamming. Spamming includes, but is not limited to, providing Pingo with the e-mail addresses of people who are not known to You and entering e-mail addresses that are found on a mass mailing list. If We determine that a Customer is improperly using Refer a Friend, We may, in our sole discretion, block the Customer from using the Website or cancel Customer’s service, in addition to any other remedies permitted by applicable law. Pingo is not liable for any direct, indirect, or consequential damages due to the use of the Refer a Friend service.
Children’s Privacy ProtectionChildren under 13 years of age are not permitted to be Pingo Customers. Children under 13 should not send Us any information about themselves. If a child under 13 submits information through any part of Our Website, and We become aware that the person submitting the information is a child, We will attempt to delete this information as soon as possible. Because We do not knowingly collect any personal information about children under 13, We do not knowingly use or disclose such information.
Changes to This Privacy StatementWe reserve the right to change this Privacy Statement at any time. The revised Privacy Statement will be effective immediately upon its posting on the Website with the new effective date displayed. Any revisions will apply on a prospective basis only. You should periodically check Our Website for any such changes. By accepting the terms and conditions of this Privacy Statement, You agree that your continued use of Pingo’s services after a revised Privacy Statement is posted on the Website constitutes your acceptance of the revised Privacy Statement except as follows. Specifically, if we intend to use Your Personal Information in a manner that is materially different from that described in the Privacy Statement when You subscribed to Pingo, we will send You a notice in advance of the change by using your provided e-mail address and You will be given a choice as to whether to accept or reject such a change.
Our Privacy Officer
We have designated one or more individuals who monitor Our compliance with this Privacy Statement. The individual responsible for Our compliance has been designated as Pingo’s Privacy Officer and can be reached by sending correspondence to the following address: Pingo, Inc. ATTN: Legal Department 10 McGuire Road, Building 3 Lexington, MA 02421, USA Other individuals may handle the day-to-day collection and processing of Personal Information. The Privacy Officer or Pingo’s management may designate other individuals within Pingo to assist the Privacy Officer or to perform the Privacy Officer’s responsibilities.